Bank transfers

Introduction to Bank transfers

Bank transfers are an off-line payment method. Bank transfers take longer than on-line payment methods and involve a higher chance of errors, making them less than ideal as a payment method for the Internet. Bank transfers are still used quite often to pay for products and services purchased via the Internet, however, primarily because they are trusted and familiar to consumers.

How do Bank transfers work?

In the Bank transfers payment method, purchasers take the initiative. They send their bank an order to transfer an amount from their account to the account of the seller or to the account of a third party authorised to receive the amount on behalf of the seller. The purchaser can make the transfer using home banking software or by filling in a transfer form and submitting it to his or her bank. Many banks also allow their customers to submit this type of payment order by telephone.

Advantages and disadvantages of Bank transfers


  • Bank transfers are extremely safe because the purchaser does not send any data via the Internet.


  • Bank transfers are an off-line payment method, which means that it takes longer for the seller to receive the payment amount, thus delaying delivery unnecessarily.
  • Bank transfers are sensitive to human error. The purchaser has to copy data from another source and enter it in fields on a form, a process that can easily result in errors.

Costs Bank transfers

Bank transfers made using a Bank transfers form are free of charge for consumers. The bank usually charges a fee for arranging Bank transfers by telephone. The fee varies from bank to bank.

What do I need to do to make a Bank transfer?

To make a Bank transfer, you need to know the number of the account to which the payment must be transferred. You also need to have a transfer form, which most banks provide free of charge. A transfer form is not required for Bank transfers arranged by telephone and Bank transfers made using a home banking package.

How does docdata payments handle Bank transfers?

docdata payments receives your payment and transfers it through to the merchant. When docdata payments receives your payment, it immediately notifies the merchant that the payment has been received. This process is played out behind the scenes. The only thing that indicates any involvement on the part of docdata payments is the fact that you specify the account number of docdata payments rather than that of the merchant when paying for your purchases. This number is displayed on the screen when you opt to make a Bank transfer to pay for goods ordered via the Internet.


If you would like to receive additional information on docdata payments, please send a message to the docdata payments Business Service Desk via e-mail at Please contact your bank for additional information on Bank transfers.

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